FAQ

1. What types of cars are available for rent?
We provide a variety of cars, including economical, family, luxury, and sports cars, to suit all needs and budgets.


2. What are the conditions required to rent a car?
A valid national ID or residence permit.
A valid driving license.
Minimum age (varies depending on the type of car, usually 21-25 years).
Credit card for payment and insurance.

3. Is it possible to rent a car without a credit card?
In some cases, we offer alternative options such as cash or bank transfer, but a credit card is preferred to secure your refund.

4. Does the price include insurance?
Yes, all our cars include accident insurance, with the possibility of adding comprehensive insurance coverage to reduce financial liability in the event of damage or theft.

5. Can I collect the car from the airport?
Yes, we provide a car delivery service to the main airports , with the possibility of returning the car at a different location.

6. What is the reservation cancellation policy?
Free cancellation 24 hours before pickup time.
In the event of a late cancellation, an administrative fee may be charged.

7. Can an additional driver be added?
Yes, an additional driver can be added for an additional fee, and he must present his identity documents and driving license.

8. What payment methods are available?
We accept payment via credit cards, bank transfer, and some e-wallets.

9. What should I do in the event of an accident or malfunction?
Please immediately contact our Customer Service for assistance and to be directed to the appropriate actions.